Hours : Mon To Sun: 8:30am - 8:00pm

Membership

Svarnim Diagnostics

Membership Plans — Terms & Conditions
Effective: Current

1. Membership Overview

Choose from three membership tiers — each provides discounted rates, complimentary services and additional benefits as specified for the plan.

? Silver
₹99/year
Estimated annual savings: ₹9,500+
? Gold
₹399/year
Estimated annual savings: ₹14,000 – ₹15,000
? Platinum
₹699/year
Estimated annual savings: ₹18,000 – ₹19,500

*Estimated savings are based on average family usage; actual savings may vary.

Quick facts

  • Membership discounts on tests and services
  • Complimentary services included per plan
  • Benefits limited to registered member & immediate family

2. Services Covered

A. In-House Services

  • Ultrasound
  • ECG
  • Digital X-Ray
  • Radiology Consultations
  • Tele-radiology
  • Sample collection

B. Third-Party Services (Partner Labs)

  • Blood Tests
  • CT Scan
  • MRI
  • Fibroscan
  • ECHO
  • Other services as available

The Company facilitates third-party services but does not own or control partner labs. Accuracy, quality, timelines and reporting are the responsibility of the respective lab/service provider.

3. Discounts & Complimentary Services

  • 30% discount on all tests. 35% discount for senior citizens.
  • Plan-specific free services (examples: Ultrasound, ECG/CBC/X-ray, Radiology Consults, Vitamin D/Thyroid, Full Body Checkup). See plan details for exact inclusions.
  • Free Ultrasound is applicable only for Pelvic or Whole Abdomen scans.
  • Unused benefits cannot be carried forward, transferred, or redeemed for cash.

4. Estimated Savings — Explanation

The estimated savings provided for each plan are based on average usage by a family of six and typically include: basic tests, one ultrasound, home sample collections, ECG/CBC/X-ray, radiology consults and applicable discounts.

Actual savings may vary depending on test mix, frequency of use and service availability. Estimates are for reference only and do not guarantee fixed monetary benefits.

5. Service Availability

Services (especially third-party) are subject to operational availability. Non-availability may occur due to:

  • Machine breakdown or scheduled maintenance
  • Technician or radiologist unavailability
  • Public holidays or partner lab/doctor leave
  • External operational issues at partner labs

Membership does not entitle a member to claim services during periods of non-availability. Services may be rescheduled at the earliest convenience.

6. Home Sample Collection

Free home visits per year by plan:

  • Silver: 2 visits
  • Gold: 4 visits
  • Platinum: 6 visits

Additional visits will be charged at prevailing rates. Home collection is subject to coverage area and staff availability.

7. Exclusions & Limitations

  • Discounts are not applicable on already discounted packages, promotional health camps or special limited-time offers (unless explicitly stated).
  • Membership is non-transferable and valid only for the registered member and their immediate family, as per plan terms.
  • Missed or unused services cannot be carried forward.

8. Refund & Cancellation

Membership fees are non-refundable and non-transferable. In cases of misuse, misrepresentation, or violation of terms, the Company reserves the right to cancel membership without refund.

9. Data Security & Report Delivery

Member data is collected and stored securely. Information may be shared with third-party labs solely for delivering requested services. Reports will be delivered via WhatsApp, email, or printed copies, based on member preference.

10. Modification of Plans & Terms

The Company reserves the right to revise, update, or discontinue any membership plan or benefits at any time, with or without prior notice. Updated terms will be made available at the diagnostic center and through official communication channels.

11. Liability Disclaimer

The Company is not responsible for delays, errors, or inaccuracies in third-party lab reports, non-availability of services due to operational reasons, or medical decisions made solely on the basis of diagnostic reports. Members are advised to consult their treating doctors for interpretation of reports.

12. Legal Jurisdiction

These Terms & Conditions are governed by the laws of India. All disputes will fall under the exclusive jurisdiction of the Courts of Dwarka, Delhi.

13. Important Notice

This membership is a value-based offering that provides discounts and benefits. It is not an insurance policy and does not cover hospitalization or emergency medical expenses. Estimated savings are indicative and not guaranteed.

For membership enrollment, terms acceptance, or queries please contact Svarnim Diagnostics at the center or via official channels.